外の世界

　貢献に焦点を合わせることによって、自らの狭い専門やスキルや部門ではなく、組織全体の成果に注意を向けるようになる。成果が存在する唯一の場所である外の世界に注意を向ける。自らの専門やスキルや部門と、組織全体の目的との関係について徹底的に考えざるをえなくなる。政策にせよ、医療サービスにせよ、自らの組織の産出物の究極の目的である顧客や患者の観点から物事を考えざるをえなくなる。その結果、仕事や仕事の仕方が大きく変わっていく。

　　　　　　　　　　『経営者の条件』　p79より引用

The focus on contribution turns the executive's attention away from his own specialty, his own narrow skills,his own department, and toward the performance of the whole. It turns his attention to the outside,the only place where there are results.He is likely to have to think through what relationships his skills,his specialty,his function,or his department have to entire organization and its purpose.He therefore will also come to think in terms of the customer,the client,or the patient ,who is the ultimate reason for whatever the organization produces,whatever it be economic goods,governmental policies,or health services.

”The Effective Executive” p53